Privacy Policy — Bukhamsin Home Appliances

Last updated: July 2026

At Bukhamsin, we are committed to protecting our customers' personal data, whether you purchase with a registered account or as a guest. This policy explains what data we collect when you place an order, how we use and protect it, and who we share it with.

Data We Collect When You Order

When completing a purchase — as a guest or with a registered account — we collect:
- Full name, phone number, and email address
- Shipping address (city and district)
- Order details (products, value)
- Selected payment method

If you register an account, this data is saved along with your order history to make future purchases easier. If you purchase as a guest, your data is used only to fulfill that order, and no permanent account is created.

Why We Collect This Data

We use your data exclusively to:
- Process, ship, and track your order
- Contact you regarding your order status
- Issue the tax invoice
- Respond to your inquiries via the contact form

Deferred Payment (Tabby and Tamara)

If you choose installment payment via Tabby or Tamara, only the necessary order data (name, phone number, order value) is shared directly with the service provider to assess eligibility and complete payment, in accordance with each provider's own privacy policy.

Who We Share Your Data With

We share only the data necessary, and solely for the purpose of fulfilling your order, with:
- Shipping and delivery companies
- Electronic payment gateways and deferred-payment providers (Tabby and Tamara)

We do not sell your personal data or rent it to any third party for marketing purposes.

How We Protect Your Data

Order and payment data is transmitted over an encrypted (SSL) connection, and access to customer data is restricted to authorized staff who need it to fulfill orders.

Data Retention Period

Registered users can view, edit, or delete their data at any time through their account. Order data (for all customers, including guests) is retained for the period required by accounting and tax regulations in the Kingdom of Saudi Arabia.

Your Rights

You have the right to request a copy of the personal data we hold about you, or request its deletion, except where we are legally required to retain it for accounting or legal purposes. To contact us regarding your data: info@bukhamsen.com